What we collect
• We may collect the following information:
• Customer Name (Billing & Invoice details).
• Contact information including email address, phone number, full address.
• Records of your interactions with us (e.g. if you contact our customer service team, interact with us on social media)
• Other information relevant to customer surveys and / or offers.
• Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our Site
More information about the cookies we use and how to amend your cookie settings you will find further below.
What we do with the information we collect
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We can use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information that we think might be interesting by using the email address you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, telephone, fax or mail.
We can use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Whilst we do everything within our power to ensure that personal data is protected at all times from our Site, we cannot guarantee the security and integrity of the information that has been transmitted to our Site.
A cookie is a small file that requires permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic logs to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes and then data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any other information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Third Party Cookies:
Google Analytics - These cookies help us analyze the use of our online store and track service performance and communication. We use Google Analytics to evaluate how users interact with the store. The Analytics tool allows us to determine whether you have looked at a particular page, how long have you spent on the website, or whether you have opened an email sent by us. This helps us to provide you with the information you are interested in, improving the content and ordering process in the online store. More information and settings can be found here.
Social Networking Cookies - These cookies are integrated from social platforms such as Facebook, Twitter, G +, Pinterest, YouTube and aim to provide or improve the content of the website. These are, for example, services that allow you to play video files that create comment sections, integrate buttons for liking or sharing content, and more. We use social networking to improve your interaction with our online store and bring you closer to you, our customers. Please keep in mind that some of these platforms set cookies that are still used for things like behavioral advertising, analytics, and market research. You can set your preferences for facebook settings by clicking here .
Ad platforms - Advertising cookies allow us to adjust your marketing to you and your own interests. This way, we can be sure that we will provide you with more personalized offers in the future. These cookies store information about the pages you have visited on our website and specific product pages and / or categories. Although these cookies can track your device's visits to our website and other sites, they cannot personally identify you. Without these cookies, the ads you see may be less relevant to you. To control them, you can use the following link: www.youronlinechoices.com
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
How do I disable cookies?
To completely disable cookies on our website, you will need to change the settings in your website browser.
Full instructions for all browsers can be found here
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we have no control over that other website. Therefore, we may not be responsible for the protection and privacy of any information you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
This policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on other websites you visit.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking 'unsubscribe' on the bottom of each email we send, by opting out of our text marketing by following the instructions in the text or by calling us.
We will not share any of your contact information with any other companies without your prior consent. We may use your personal information to send you promotional information about third parties that we think you might find interesting if you tell us that you want this to happen.
You may request your details to be deleted from our systems, please contact us by email at [email protected] or write to MedicalCare, SerresK.Orini 62100, Greece. Please note we are required to keep invoices and transaction information for 5 years.
Last updated on 21/10/2020